Last Updated: June 2026
Introduction
Periwinkle Cove respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect information when you visit our website or use our services.
Information We Collect
Information You Provide
When you book our services or contact us, we may collect:
- Name and contact information
- Email address
- Service preferences and requirements
- Dietary restrictions or accessibility needs
- Any additional information you choose to share
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use collected information for the following purposes:
- To process and fulfill your booking requests
- To communicate with you about services
- To improve our website and services
- To send promotional materials if you have opted in
- To comply with legal obligations
- To prevent fraud and maintain security
Legal Basis for Processing
We process your personal data based on:
- Contract performance: to fulfill our services to you
- Consent: when you have given explicit permission
- Legitimate interests: to operate and improve our business
- Legal compliance: to meet regulatory requirements
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist in our operations
- Payment processors for transaction handling
- Legal authorities when required by law
- Partners involved in delivering your booked services
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Booking information is typically retained for seven years for accounting purposes. Marketing preferences are kept until you withdraw consent.
Your Rights
Under data protection law, you have rights including:
- Access: request copies of your personal data
- Rectification: request correction of inaccurate data
- Erasure: request deletion of your data
- Restriction: request limitation of processing
- Portability: request transfer of your data
- Objection: object to certain processing activities
- Withdraw consent: for consent-based processing
Cookies
Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please refer to our Cookies Policy.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
For questions about this privacy policy or to exercise your data rights, please contact us at:
Periwinkle Cove
127 Colmore Row
Birmingham, B3 3AG
United Kingdom
Email: [email protected]
Supervisory Authority
If you have concerns about our data processing practices, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.